Privacy Policy

Last Updated: May 15, 2023

1. Introduction

Welcome to Imagine Labs, a communication and digital agency based in Atlanta. We are committed to respect and protect your privacy and to treat your personal information confidentially. This Privacy and Cookie Policy (“Policy”) describes how we handle the personal data we collect from you or about you on our website, imaginelabsagency.com (the “Website”), or when you use our services.

Please read this Policy carefully. By visiting our Website, you acknowledge the processing of your data as described in this Policy. If you do not agree with this Policy, please do not access or use our Website or any other aspect of our business.

2. Personal Information We Collect

When you interact with our Website or use our services, we may collect a variety of information, which can be generally categorized into:

  • Personally Identifiable Information (PII): Such as your name, email address, phone number, etc., which you provide when you contact us or sign up for our services.
  • Non-Personally Identifiable Information (Non-PII): Such as IP addresses, browser type, domain names, access times, operating systems, which we get from your interaction with our Website.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To provide, maintain, personalize, optimize, and improve the Website, including research and analytics regarding use of the Website.
  • To communicate with you regarding services you have requested.
  • To send you technical notices, updates, security alerts, and support and administrative messages.
  • To comply with legal obligations and protect the rights and safety of our users and third parties, as well as our own.

4. Cookie Policy

Our Website uses cookies, which are small files that are stored on your browser or device by websites, apps, online media, and advertisements. We use cookies for the following purposes:

  • Operational cookies: These are necessary for the operation of our Website. They include, for example, cookies that allow you to log into secure areas.
  • Analytical/performance cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it.
  • Functionality cookies: These are used to recognize you when you return to our Website.
  • Targeting cookies: These cookies record your visit to our Website, the pages you have visited and the links you have followed.

You can manage your cookie preferences through your web browser settings.

5. Disclosure of Your Information

We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent. We may share your data with:

  • Service providers under contract who help with parts of our business operations.
  • Law enforcement or other government officials if required by law.

6. Protection of Your Information

We use various technological and procedural security measures to protect your personal data. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

7. Your Rights and Choices

As a data subject, you have the right to access, rectify, delete or limit processing of your personal data. You also have the right to object to processing and the right to data portability. You can exercise these rights by contacting us.

8. Changes to This Privacy and Cookie Policy

We may update this Policy from time to time. The date at the top of this Policy indicates when it was last updated.